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BEST RATE GUARANTEED

Best Rate Guaranteed

We always make sure to offer you the best rate available when you book through our website. In the unlikely event that you do find a lower rate on a travel partner website, we will match the rate and give you free mini-bar during your stay.

* You must send us a print screen of the lower rate to stay@ecclestonsquarehotel.com
* The rate must be lower than our website rate including VAT

FREE WIFI

Free WIFI

Get free super-fast unlimited fibre optic WIFI when you book direct with the hotel through our official website, by phone, by e-mail or through our web chat!

FREE SMARTPHONE

Free Smartphone

Enjoy a free HANDY smartphone during your stay when book direct! Our smartphones offer free local and international calls to selected countries and unlimited mobile Internet. They can also be used when travelling around London.

FREE MINI-BAR

Free Mini-Bar

Enjoy free mini-bar when booking on www.ecclestonsquarehotel.com. Your free mini-bar is replenished daily and represents a value of £20 per day. Free mini-bar includes soft drinks, beer snacks and Nespresso coffee.

* Offer not applicable to negotiated or commissionable rates

BEST RATE GUARANTEED
FREE WIFI
FREE SMARTPHONE
FREE MINI-BAR

Privacy Policy


A user can access our web sites and utilise a number of our services without providing any information at all. Users who avail of Eccleston Square Hotel online services and opt in services provide basic contact and demographic information which is not supplied to any third party. If users wish to contact Eccleston Square Hotel regarding our reservations and services, they must enter personal information. Services that currently require some form of sign up include:

  • Request for information
  • Room Registration
  • Restaurant Reservation

The information collected when a user contacts Eccleston Square Hotel regarding a service can include an e-mail , mobile telephone number, address and name. When contacting us regarding a service, a user may also "opt out" of various e-mail notifications or offers.

Certain online purchase options require users to give us financial information (such as their credit card numbers), and demographic information (such as their address etc.). Financial information that is collected is used solely to bill the user for products and services. All transactions are processed by Synxis (https://gc.synxis.com), and are protected by secure certificates, and software that conforms to PCI standards. WE DO NOT STORE YOUR CREDIT CARD DETAILS.

Non-persistent cookies are used on the website to manage log-in and booking data.

We use your IP address, log user agents and referring address to help diagnose problems with our server, to administer our Web site and to identify unique users. Your IP address is also used to gather broad demographic information. We do not provide our log file data to any third party.

Contacting the Web Site: If you have any questions about this privacy statement, or the security practices of this site, you can contact us at stay@ecclestonsquarehotel.com

Security: This site has security measures in place to protect the loss, misuse, and alteration of the information under our control. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, whilst we strive to protect your personal information, Eccleston Square Hotel cannot ensure or warrant the security of any information you transmit to us or from our online products or services, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.

External Links: This site contains links to other sites. Eccleston Square Hotel is not responsible for the privacy practices or the content of such Web sites.

Email: Using the e-mail addresses provided on forms and online purchases Eccleston Square Hotel periodically sends promotional e-mail to its subscribers about specials offered by Eccleston Square Hotel. You can indicate on all forms that you wish not to receive further e-mail information from Eccleston Square Hotel.

USE OF COOKIES

We want to make the use of our website easy, useful and reliable. To do this we sometimes place small amounts of information on your device. These include small files known as cookies. They cannot be used to identify you personally but they do make your experience as a visitor better.

Our site automatically deploys the following cookies on visitors' computers on arrival at our website, provided cookies are not blocked by the visitors' browsers.

One of these cookies (CONCRETE5) allows us to maintain the user browsing experience and identify whether the user is logged into restricted areas. This is automatically deleted at the end of the browsing session.

The cookie (cookieNoticeDisplayed) is deployed once a visitor has been flagged about our use of cookies by the pop-out notice. It allows the banner to remain closed as you visit different pages on the site.

In addition, the site deploys a number of third party generated cookies because of the integration of various third party applications on the site.

The cookies of which we are aware include:

From Google

PREF, __utma, __utmb, __utmc, __utmv, __utmz, NID, docsperf, rememberme, __qca, HSID, APISID, SID

These cookies provide us with information about the numbers of visitors and how they reached us, they also recognise location when used with Google maps and allow the pages to be liked using Google+.

We do not have control over the cookies deployed by Google we are forced to accept them to take advantages of the services this company provides which we believe to be of value to our visitors - their privacy policy which governs their use of cookies can be found here.L COOKIE ADVICE

You can restrict or block the cookies used by the website through your browser settings but this will impact your user experience. The Help function within your browser should tell you how.

Alternatively, you can visit www.aboutcookies.org which provides directions on how to block cookies on all major browsers. This site also explains how you can delete cookies that have already been stored on your computer as well as general information about cookies.

You should be aware though that restricting cookies may impact on the functionality of the websites you visit.

In the event of any further queries, please contact:

Marketing Department
Eccleston Square Hotel
E: stay@ecclestonsquarehotel.com

@ECCLESTONSQUARE SOCIAL