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Frequently Asked Questions

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What are the different Car Park options near the hotel?

We do not have our own parking facility, however there are plenty of parking options near Eccleston Square Hotel.

1st option: On street parking in front of the hotel: These are designated parking bays for public use. You have to pay by phone, £3.60 per hour max 4 hours. Open to the public so there is no guarantee that you will have space but there generally tends to be a space available. Free during the weekend from Friday 6.30pm to Monday 8.30am.

2n option: Q Park Pimlico: There is a parking garage 2 minutes’ walk from Eccleston Square Hotel at the following address: Q Park Pimlico Winchester St, London SW1V 4JQ

For more information please see go on the following website: http://www.q-park.co.uk/parking/london/q-park-piml…

How do you travel to Heathrow airport to Eccleston Square Hotel?

There are 3 options to travel from Heathrow airport to Eccleston Square Hotel:

1st option: We can arrange pick up with a private taxi company. The cost is roughly £45.00 from Terminal1-Terminal 4 and £50.00 for Terminal 5 + car park 3.50 half an hour. For further information please contact our reception team, hey will be happy to assist: e-mail us at stay@ecclestonsquarehotel.com or call us on +44 (0)203 489 1000.

2nd Option: Taking the Heathrow Express to Paddington Station. Ticket for one-way £22.00 per person but can be cheaper if we booked online in advance: https://www.heathrowexpress.com (Can cost you £16.50 if you book 2 weeks in advance and even cheaper if reservation is made 1 month before)

From Paddington Station to Eccleston Square Hotel: taxi will cost around £18.00 or take the tube that goes directly to Victoria station (Circle line).

3rd option: Take the tube from Heathrow (Piccadilly Line) to South Kensington, then take District Line from South Kensington to Victoria Station. Please bear in mind that there will be lot’s of stairs when using the tube. This is the cheapest option.

How do you travel from Gatwick airport to Eccleston Square Hotel?

The Gatwick Express is the fastest way from Gatwick Airport to Eccleston Square Hotel, departing every 15 minutes. The Gatwick Express arrives at Victoria Train Station and the train ride is 30 minutes on average. The average cost of a single ticket is £17.80 and return £31.10 (http://www.gatwickexpress.com) Victoria train station is a 7 minutes’ walk from Eccleston Square Hotel. If you are not travelling with too much luggage, we would recommend walking from Victoria train station to the hotel as it is very close.

Can I have an iron and ironing board in my room?

Yes, we supply an iron and ironing board upon request, which you can request either through the in-room handy phone or calling reception.

Would I need my credit card when I check-in?

Yes, we will take a pre-authorisation of £50 per night for any incidentals that may occur during your stay. On departure, the pre-authorisation will be released, the timeframe will depend on your bank and country.

Is it better to book direct with the hotel?

We do prefer guests to book through us directly. On average we pay around 20% commission to travel agents including booking.com and expedia.com. Sometimes adding an intermediary can be challenging, as we are not able to change/amend your booking directly. You will need to call the travel agent if you wish to amend your stay. As a gesture of goodwill, we offer free mini-bar to all guests who book through us directly (excluding corporate negotiated rates).

What time is check-in/out time and breakfast times?

Check-in time is 2pm UK time and Check-out time is 12pm.

Breakfast hours:

Monday to Friday: 7:00-11:00

Saturday to Sunday: 7:30-11:30

Do you provide extra bed or a cot in the room?

All of our guest rooms are maximum two guests per room and we do not offer extra beds. We also do not have connecting rooms, however feel free to contact our front desk team to see if we can allocate rooms close to each other.

We do not provide cots in the rooms.

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