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Frequently Asked Questions

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What are the different Car Park options near the hotel?

We do not have our own parking facility, however thee is a good parking option near Eccleston Square Hotel.
Q Park Pimlico is the best option and is  2 minutes’ walk from Eccleston Square Hotel at the following address: Q Park Pimlico Winchester St, London SW1V 4J.
As a guest of Eccleston Square Hotel you are entitled to 15% discount.
CLICK HERE to book.

*Due to rising car theft in London, we do not recommend on street parking

How do you travel to Heathrow airport to Eccleston Square Hotel?

There are 3 options to travel from Heathrow airport to Eccleston Square Hotel:

1st Option: Taking the Heathrow Express to Paddington Station. Ticket for one-way £22.00 per person but can be cheaper if we booked online in advance: (Can cost you £16.50 if you book 2 weeks in advance and even cheaper if reservation is made 1 month before)

From Paddington Station to Eccleston Square Hotel: taxi will cost around £18.00 or take the tube that goes directly to Victoria station (Circle line).

2nd option: Take the tube from Heathrow (Piccadilly Line) to South Kensington, then take District Line from South Kensington to Victoria Station. Please bear in mind that there will be lot’s of stairs when using the tube. This is the cheapest option.

How do you travel from Gatwick airport to Eccleston Square Hotel?

The Gatwick Express is the fastest way from Gatwick Airport to Eccleston Square Hotel, departing every 15 minutes. The Gatwick Express arrives at Victoria Train Station and the train ride is 30 minutes on average. The average cost of a single ticket is £17.80 and return £31.10 ( Victoria train station is a 7 minutes’ walk from Eccleston Square Hotel. If you are not travelling with too much luggage, we would recommend walking from Victoria train station to the hotel as it is very close.

Can I have an iron and ironing board in my room?

Yes, we supply an iron and ironing board upon request, which you can request either through the in-room handy phone or calling reception.

Would I need my credit card when I check-in?

Yes, we will take a pre-authorisation of £100 per night for any incidentals that may occur during your stay. On departure, the pre-authorisation will be released, the timeframe will depend on your bank and country.

Is it better to book direct with the hotel?

We do prefer guests to book through us directly. On average we pay around 20% commission to travel agents including and Sometimes adding an intermediary can be challenging, as we are not able to change/amend your booking directly. You will need to call the travel agent if you wish to amend your stay.

What time is check-in/out time and breakfast times?

Check-in time is 2pm UK time and Check-out time is 12pm.

Breakfast hours:

Monday to Friday: 7:00-11:00

Saturday to Sunday: 8:00-12:30 (buffet is served until 11:30)

Do you provide extra bed or a cot in the room?

All of our guest rooms are maximum two guests per room and we do not offer extra beds. We also do not have connecting rooms, however feel free to contact our front desk team to see if we can allocate rooms close to each other.

We do not provide cots in the rooms.

Is it possible to leave luggage before check-in time and after check-out time?

We are happy to store your luggage free of charge on the day of check-in and day of check-out. If you wish to leave your luggage for additional days and you are not staying at the hotel, there will be an additional £40 fee per day.



Do you offer early check-in and late-checkout?

Early check-in is available from 10am onwards at a fee of £40.

Late check-out is available until 2pm at a fee of £20.

Early check-in and late check-out is only available subject to availability and we urge you to contact our front desk team to confirm these options with them.

What services/facilities does Eccleston Square Hotel offer?

Eccleston Square Hotel is a 39 bedroom boutique hotel offering high end in-room amenities such as Swedish Hastens beds, smart TV’s with Google Chromecast, in-room tablets offering concierge facilities, smartglass wall in between the bathroom and bedroom that turns transparent to opaque at a touch of a button and much more.

The hotel also offers a comfortable Minotti lounge where drinks and snacks are served as well as a Minotti meeting room which can seat up to 14 guests.

Is Eccleston Square Hotel's front desk open 24 hours?

Yes our front desk team is available to assist you 24 hours/ 7 days a week.

We lock our front door after 10pm. There is a front door bell which is available and linked directly to our front desk team who will be available to give you access late in the night.

Does Eccleston Square Hotel offer safes in the room?

Yes all of our room have laptop size safes in each guest-room which can be locked using a digital code.

What is the closest public transport/ tube station from Eccleston Square Hotel?

Victoria tube station is the closest tube station to Eccleston Square Hotel and is an average 10 minute walk from the hotel. The following tube lines are available at Victoria tube station: District line, Circle line and Victoria line.

Sloane Square tube station is a 20 minute walk from Eccleston Square Hotel.


Is Wi-fi free at Eccleston Square Hotel and how do I log on?

Yes wi-fi is free at Eccleston Square Hotel. To log on please select “Guest_Wifi”, you will then be prompted to accept terms and conditions. There is no password required.

Does Eccleston Square Hotel accept pets?

Unfortunately we do not accept pets.

How can I change/ amend a booking?

To change or amend a booking please e-mail us at: [email protected] or call us on 0203 281 8919

What is the cancellation policy at Eccleston Square Hotel

This depends on the rate that you have booked.

If you have booked a flexible rate, you must cancel by 2pm (London time), 1 day prior to arrival.

If you have booked a non refundable rate, you are not able to cancel this reservation.

What are the best restaurants near Eccleston Square Hotel?

There are a variety of restaurants near Eccleston Square Hotel. Here are some of our favourites:

Jones Family Kitchen, Oliveto, Boisdale, Santini, Sticks n Sushi, La Poule au Pot, Thomas Cubitt and more.

Click here to view more options.

How much does it cost to stay at Eccleston Square Hotel?

Eccleston Square Hotel rates change on a daily basis, usually rates are lower in the winter months and higher during spring and summer. Rates can vary from anywhere from £190 to £400.

Eccleston Square Hotel offers special discounts only available on our website. Click here to view special offers.

What type of room can I book at Eccleston Square Hotel?

Eccleston Square Hotel has 4 room types:

City Queen Room: smaller rooms, recommended for single use and shorter stays

City King Room: King size bed, generally has garden view

Signature King Room: Room with a signature feature such as large bathroom OR desk area OR outdoor patio

Balcony King Room: Room with private balcony overlooking the garden square

Can guests use the garden square?

If you are staying at Eccleston Square Hotel, you will be able to access the beautiful garden square.

Does Eccleston Square Hotel offer hairdryers in the rooms as well as bathroom amenities?

Yes, each room has a hairdryer.

All bathrooms have L’Occitane shower gel, shampoo and conditioner.

Does Eccleston Square Hotel offer laundry service?

Eccleston Square Hotel works with an external laundry service which is able to pick-up and drop-off items to be washed. The laundry price list can be found in the bottom drawer of your in-room cupboard.

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